Clinical Systems Training Specialist

Deliver clinical systems training onsite at BC Cancer Kelowna, using strong communication and healthcare application expertise. Support CERNER implementation across essential registration and scheduling workflows.
As a User Readiness Specialist, you will prepare clinical and non-clinical staff across British Columbia’s major health authorities. You will design, deliver, and evaluate training for EMPI, Client Registration/ADT, Client Scheduling, and Health Net. Reporting to the Manager of Registration Standards, Quality and Projects, you will collaborate with support teams, business analysts, and data quality teams. Your work will strengthen Client Identity Management, registration workflows, and system adoption across multiple sites.

Key Responsibilities:

Plan and deliver training sessions for healthcare applications
Manage training schedules, logistics, and end-user access
Maintain materials for current software releases and updates
Provide troubleshooting, workflow guidance, and user support
Evaluate training outcomes and support continuous improvement
Requirements:
Bachelor’s degree or diploma in a relevant discipline
Two to three years’ software implementation project management experience
Knowledge of client identity management and registration standards
Strong Microsoft Office, writing, editing, and communication skills
Ability to work onsite at BC Cancer Kelowna
Apply clinical application training, registration knowledge, and communication skills to support CERNER implementation at BC Cancer Kelowna.