Security Communications Coordinator

Job Category  M&P - AAPS
Job Profile  AAPS Salaried - Security, Level A
Job Title  Security Communications Coordinator
Department  UBCO | Dispatch | Campus Security
Compensation Range  $7,158.42 - $10,292.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date  October 22, 2026

Note:

Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date  Ongoing
Background Checks  This position is subject to the satisfactory completion of required background checks
People and Culture  At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.

Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
JOB SUMMARY  UBCO Campus Security is committed to fostering a safe, inclusive, and supportive environment in which to learn, work, and grow. We strive to deliver and promote innovative approaches to campus safety through professionalism, empathy, and integrity.
Security Communications Coordinators (SCCs) play a vital role in maintaining oversight of alarm systems, access control, and Closed‑Circuit Television (CCTV) operations in support of campus security. They act as liaisons between Campus Security, other university departments, and emergency services. SCCs respond to inquiries efficiently and professionally, supporting a respectful and collaborative working environment. Their efforts help ensure the ongoing safety and security of UBC Okanagan faculty, staff, students, visitors, and university property.
ORGANIZATIONAL STATUS  Reports directly to the Manager, Communications and Patrol, UBC Okanagan Campus Security.
WORK PERFORMED   Coordinates communication related to all security activities.
Operates and controls the 24/7 communications network, managing day-to-day issues involving security, parking, facilities management, Safe Walk, Blue Phones, residences, and all campus buildings and properties.
Acts as liaison with local emergency services (RCMP, Ambulance, Fire Department) and University departments, contacting appropriate UBC authorities and administrators in the event of an emergency.
Monitors, assesses, and analyzes multiple computer databases to obtain and relay information to the appropriate departments, authorities, and individuals.
Conducts regular system integrity checks according to established protocols and takes appropriate action based on results.
Supervises and oversees contract security personnel, ensuring appropriate responses and assistance are provided to the campus community as needed.
Receives and documents complaints, dispatches issues to appropriate personnel, and ensures all actions are recorded in accordance with policies and procedures.
Investigates incidents and complaints, prepares reports, makes recommendations for resolution, and conducts follow-ups both remotely and in person, as required.
Responds to critical and emergency situations, assisting as needed in incidents involving fire, building mechanical issues, student misconduct, police involvement, and medical emergencies.
Provides first aid, CPR, AED, and oxygen therapy in accordance with current occupational first aid legislation.
Provides field oversight during…