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Casual Tenant Support Worker BC

Job in Kelowna, BC, Canada
Listing for: Connective
Per diem position
Listed on 2026-06-26
Job specializations:
  • Social Work
    Mental Health, Community Support Services, Community Health, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 50602 CAD Yearly CAD 50602.00 YEAR
Job Description & How to Apply Below
Position: Casual Tenant Support Worker BC)
Connective is a dynamic non‑profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

Role Purpose
This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

Status and Classification
Unionised; this position requires union membership. This position is open to applicants of all genders.

Hours

Shift

Hours:

Morning: 0800 - 1600, 0830 - 1630

Evening: 1600 - 0000, 1630 - 0030

Overnight: 0000 - 0800, 0030 - 0830

Casual employees must be available for at least 21 shifts per month, of which seven are overnight shifts.

If you are working full‑time, or if you are a full‑time student, we ask you for 15 shifts of availability per month of which five are overnight shifts (this is subject to employer or enrollment proof).

What We Offer

Committed Living Wage Employer

2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC

2023 High‑Performance Culture Award from Supporting Lines

Competitive benefits package, including health, wellness, and pension plan

Career and personal development, with the ability to grow in a diverse range of programs and departments

Access to a range of staff mental health supports, including an in‑house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management

Access to On‑Demand Pay to withdraw earned wages before payday

Connective is part of a portability program where employees moving from a CSSEA‑member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

Reporting and Working Relationship

Reports and is accountable to the Program Manager or their designate

Participates as a member of the Connective services team to ensure quality and continuity of services to clients

Liaises with staff and volunteers of community and government agencies as required

Liaises with Connective staff as necessary

Accepts clinical direction from the care team

Participates as a member of the Connective staff team

Key Accountabilities

Participates in the assessment, goal setting, and program planning—such as Personal Service Plans—for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program.

Evaluates client needs and develops short‑term plans to meet such needs with the active participation of residents and their families.

Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non‑government organisations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.

Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.

Recognises, analyses, and deals with potential emergency situations such as aggressive behaviour(s) to minimise potential harm to others and/or the public.

Administers medication to residents in accordance with established policy.

Ensures health and safety standards are maintained.

Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.

Completes regular and routine walk‑through checks of the property and immediately surrounding area.

Reviews and evaluates residents’ progress and adjusts programmes as required. Provides feedback and support to residents and/or their families.

Accompanies and/or transports clients to activities such as appointments, shopping, or leisure activities.

Maintains/provides written and/or verbal reports regarding…
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