Youth Worker - Back on Track

Description

The YMCA of Southern Interior BC is seeking a Community Program Support Worker (Youth Worker) to support the morning delivery of our Back on Track program.

Back on Track is a YMCA-led three- to five-day intervention program for youth ages 12 to 17 who are suspended, at risk of suspension, or need time away from the traditional school environment to reset. Working in partnership with schools and families, the program provides a positive, restorative experience that helps youth reflect on their choices, develop resilience, strengthen social skills, and successfully reconnect with learning.

As the Community Program Support Worker, you will serve as the first point of contact for participants during morning homework and support sessions. You will welcome youth into the program, build positive and trusting relationships, assist with schoolwork and assignments, and work alongside the Back on Track Facilitator to create a safe, engaging, and supportive environment.

Training will be provided. This role is ideal for someone who is passionate about supporting young people and helping them recognize their strengths and potential.

Compensation: $19.22 per hour, plus complimentary YMCA membership
Reporting to: Manager, Community Programs
Location: YMCA Penticton, BC
Schedule: Part-Time
Contract End Date: June 30th, 2027

Many young people face challenges that impact their ability to engage successfully k on Track provides a supportive space where youth can develop confidence, strengthen life skills, rebuild positive habits, and reconnect with their educational journey.

As a Community Program Support Worker, you will play a key role in helping participants feel welcomed, supported, and capable of success. Through encouragement, mentorship, and meaningful relationship-building, you will contribute to positive outcomes for youth, families, schools, and the broader community.

As a Community Program Support Worker, you will:

• Welcome participants and help create a safe, inclusive, and supportive environment each morning.
• Build positive, trusting relationships with youth through consistent engagement and encouragement.
• Support participants with homework completion, school assignments, and educational activities.
• Assist with group activities that encourage social connection, confidence, and personal growth.
• Promote positive behaviour and help maintain a respectful and supportive program environment.
• Provide supervision of youth participants with support from the on-site Back on Track Facilitator.
• Encourage youth to recognize their strengths, develop resilience, and achieve personal goals.
• Complete attendance records, documentation, and other administrative tasks as required.
• Collaborate with the Back on Track Facilitator to support daily program delivery.
• Represent the YMCA and Back on Track program in a positive and professional manner.

• A genuine passion for supporting youth and helping them succeed.
• Experience working with youth, children, or vulnerable populations in educational, recreational, or community settings.
• Post-secondary education in Child and Youth Care, Education, Social Work, Psychology, Human Services, or a related field is considered an asset.
• Understanding of strengths-based and youth-centered approaches.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to maintain healthy professional boundaries and confidentiality.
• Strong organizational and time-management skills.
• Comfort using Microsoft Office and basic computer applications.
• Ability to work both independently and collaboratively as part of a team.

• Empathetic, patient, and approachable.
• Curious and committed to understanding the unique experiences of youth.
• Adaptable and responsive to changing participant needs.
• A positive role model who values inclusion, respect, and belonging.
• A collaborative team member who enjoys supporting others.
• Motivated by making a meaningful impact in your community.
• Aligned with the YMCA's mission, vision, and values.

At the YMCA of Southern Interior BC, you'll become part of a purpose-driven organization dedicated to helping…