More jobs:
Job Description & How to Apply Below
About Us:
KWS has been providing programs and services for people impacted by Domestic Abuse since 1980. Our programs include emergency andsecond-stage housing, PEACE program, community-based victim services,sexualized assault services, education and prevention initiatives, a 24/7support line, and a community thrift store. We are committed to fostering safety, choice, and inclusion, and believe in building a community free fromabuse and sexualized violence through education, support, and strong partnerships.
Summary:
The Frontline Support Worker provides program participants and their children that identify as being at risk of and/or fleeing domestic abuse with support, security, advocacy, information, education, crisis intervention, referral information and temporary housing at the Transition House.
Key Responsibilities:
Answer incoming phone calls including, taking messages, making appointments, responding to individuals in crisis or requiringsupport and information, screening potential new program participants and recording call information.
Admit and discharge program participants andtheir children including, assessing risk, filling out intake and other required forms, creating safety plans, and orienting new program participants and their children (reviewing fire safety, security, house rules/procedures, facility,and services).
Provide support by way of active listening,providing clarification, assessment of needs/risk, goal setting, creating action plans, offering encouragement, and sharing information about services,housing, and community resources.
Monitors and ensures the safety and comfort ofthe program participants and their children and the security of the facility.
De-escalates and facilitates resolution ofconflicts between program participants residing at the Transition House.
Assist in the arranging of transportation for program participants and their children, to outside appointments and services.
Ensure household tasks such as laundry,housecleaning, garbage/recycling disposal, grocery shopping, and maintaining supplies are completed, and arrange for maintenance work to be performed asneeded.
Maintain related case notes, documents, forms,and statistics, and provide reports to the supervisor as required.
Liaise with other service agencies and professionals and maintain current knowledge of issues and resources related todomestic abuse.
Attend, and participate in staff, and other,meetings as required.
Attend, and participate in,training/certification programs.
Orient and assign duties to new staff,volunteers and students as needed.
Perform other related duties as required.
Requirements:
Diploma in a related human/social service fieldwith one-year recent related experience or equivalent.
Good working knowledge of domestic abuse and community resources.
Ability to provide feminist-centered support with empathy and respect.
Capacity to work independently and collaboratively.
Skill in assisting individuals in crisis withnon-judgmental services.
Maintaining records and engaging in program evaluation.
Additional Requirements:
A suitable Criminal Records Check for working with vulnerable people.
Intermediate First Aid (OFA
2) (previouslyStandard First Aid Certificate and CPR level
B)
Location:
West Kelowna Transition House
Term:
Temporary
Hours of Work:
10-hour shifts from 11:00 am – 9:00 pm on a 4-days on,4-days off rotation.
Pay:
33.49/hr
Benefits:
Dental
Extended Health Care
Pension Plan
Paid Sick Leave
Long Term Disability
Outside of Canada Emergency Travel Insurance
Employee Family Assistance Program
Wellness Discounts
KWS Thrift Store Discount
Closing Date:
Open until filled
Why Join Us?
Be part of a mission-driven organization making a difference in thelives of children and families. Work in a supportive, collaborative, and inclusive environment. Access professional development opportunities to growyour career.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Join us in making adifference!
Please visit our careers page to see more job opportunities.
We acknowledge that the KWS is located on the ancestral, traditional and unceded territory ofthe Syilx Okanagan Nation.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×