Transition House Worker

Casual Shelter Support Worker   Compass House | Penticton & District Society for Community Living (PDSCL)
Wage:  $28.53 to $31.64 per hour

Location:

Compass Shelter, 1706 - 1722 Main Street, Penticton, V2A 5G8, BC
About PDSCL  Penticton and District Society for Community Living (PDSCL) is a non‑profit organization committed to supporting people with diverse abilities throughout Penticton and surrounding communities.
We provide inclusive services for individuals with intellectual disabilities, seniors, low‑income adults and families, and individuals experiencing homelessness. Through Compass House, our 24/7 emergency shelter and transitional housing program, we provide safe, supportive services that help individuals move toward greater stability and well‑being.

Position Overview  PDSCL is seeking compassionate and reliable individuals to join our team as  Casual Shelter Support Workers  at Compass House.
Reporting to the Compass House Manager, Shelter Support Workers provide support, security, advocacy, information, education, crisis intervention, and referrals to shelter residents. This position plays an important role in creating a safe and respectful environment while supporting individuals experiencing homelessness and related challenges.
Casual employees provide coverage for vacation leave, sick leave, and operational staffing requirements.
Position Details

Location:

Compass House, Penticton, BC
Status:  Casual / On-Call
Compensation:  $28.53 to $31.64 per hour
Available Shifts Include:
12:00 a.m. to 8:00 a.m.
8:00 a.m. to 4:00 p.m.
4:00 p.m. to 12:00 a.m.
8:00 p.m. to 4:00 a.m.
4:00 a.m. to 12:00 p.m.
12:00 p.m. to 8:00 p.m.
Priority will be given to applicants who are available for overnight (graveyard) shifts and those with previous shelter or housing‑related experience.

Job Summary  Provides support, security, advocacy, information, education, crisis intervention, and referrals to residents.
Based on the official PDSCL Transition House Worker job description.
Key Duties and Responsibilities   Screens prospective residents for suitability prior to admission. Conducts intake interviews. Orients and assists residents to settle into Compass House.
Assesses residents' immediate needs and assists them to define and implement an action plan. Provides information to residents on resources available and recommends appropriate services.
Monitors and ensures the safety and comfort of residents and the security of the facility. Facilitates resolution of conflicts between residents.
Provides emotional support, encouragement, goal setting, and problem‑solving support to residents. Facilitates house and/or support group meetings.
Liaises with other service agencies and professionals. Maintains current knowledge of issues and resources related to abuse and violence. Provides presentations and public awareness activities about services and issues of abuse.
Ensures housekeeping services such as laundry, housecleaning, and maintaining supplies are completed; performs minor maintenance.
Provides crisis intervention and risk assessment for residents. Provides information, advocacy, and assistance to residents.
Maintains case notes, resident records, documents, forms, and statistical information.
Orients and assigns duties to volunteers and practicum students.
Performs other related duties as required.
Education  Diploma in a related Human Services or Social Services field.
Training & Experience  One (1) year recent related experience, or an equivalent combination of education, training, and experience.
Other Employment Requirements   Valid CPR/First Aid Certificate
Valid Food Safe Certificate
Medical Clearance for Fitness to Work
Satisfactory Criminal Records Search for Vulnerable Children and Adults
Qualifications and Abilities  …