Quality Engineer II

Plexus is seeking a Quality Engineer II to drive product compliance, root cause analysis, and quality assurance across our manufacturing operations. Based at our Kelso facility, you will lead non-conformance resolution, manage customer complaints, and ensure full alignment with customer specifications, regulatory requirements, and industry standards.

• Quality Management & Audit Oversight:
  Lead the development and deployment of QMS metrics to monitor process health. Support internal, external customer, and QMS recertification/surveillance audits. Lead product-related CAPA discussions and closures.
• Product Compliance & Validation:
  Ensure Assembly Build Instructions (ABIs) meet strict standards. Approve Engineering Change Orders (ECOs), deviations, and build guidelines. Lead the creation, execution, and maintenance of Master Validation Plans.
• Manufacturing & Inspection Support:
  Monitor ongoing operations to rapidly address quality concerns, issue alerts, and execute purges or containment when needed. Establish inspection strategies for receiving, pre-ship, and out-of-box audits, ensuring complete Quality History Documentation and Certificates of Compliance.
• Non-Conformance & Root Cause Leadership:
  Own customer complaint resolution and non-conformance management from initial containment through structured root cause analysis and corrective action.
• Quality Culture & Training:
  Build and embed quality awareness on the shop floor. Train and educate operators and production associates on compliance procedures, verifying training and inspection effectiveness.

• Education & Experience:
  
  Bachelor’s degree with 2+ years of relevant quality/manufacturing experience preferred (or an equivalent combination of education and hands-on experience).
• Technical & Problem Solving:
  Demonstrated skill using structured problem-solving tools, systemic data analysis, and experimental design to resolve technical and organizational challenges.
• Operational Design:
  Ability to design, document, and control repeatable processes within economic, health, and safety constraints.
• Collaboration & Leadership:
  Strong cross-functional project leadership skills, with the ability to coach and mentor technicians and act as a Subject Matter Expert (SME) for assigned systems.
• Adaptability:
  Thrives in a fast-paced manufacturing environment with a proactive, decision-making mindset.

This role directly supports operational teams in a manufacturing environment. Tasks involve walking the shop floor, inspecting and troubleshooting jigs, fixtures, and manufacturing methods, alongside computer-based technical documentation and cross-functional team collaboration.