Court Case Manager Job Kenai area,Alaska USA,Administrative/Clerical

The Kenai Trial Court of the Alaska Court System (ACS) is looking for a dependable and detail-oriented Court Case Manager 1 (salary range 10). This position will perform case processing duties and serve as a primary contact with the public.

Employees transferring from another State of Alaska agency may receive consideration for an advance step placement.

Employees working in this job classification will promote to salary range 11 after successful completion of three years of service with the court.

This position serves as a primary point of contact for customers visiting the Clerk’s Office, providing professional, efficient, and accurate customer service. Responsibilities include assessing customer needs, explaining case processing procedures and document filing requirements, responding calmly and professionally to challenging situations, and managing multiple tasks while maintaining attention to detail. The position also processes payments, counts money, provides accurate change, and maintains a balanced cash drawer.

The incumbent is responsible for processing assigned case types, developing specialized knowledge, and maintaining accurate case records through routine audits and quality control reviews. Flexibility and cross-training are essential to support workflow, ensure consistent customer service, and provide coverage as needed. Additional duties may include in-court support, microfilming, inventory and supply management, basic technology troubleshooting, staff training, special projects, and participation in meetings and committees to support office operations and team development.

The

Work Hours

Full-time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday – Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.

Exceptional Benefits for Full-Time Employees

We offer a competitive benefits package that includes 12 paid holidays
, medical, dental, and optional vision coverage
, and employer-paid life insurance
. Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS)in lieu of contributions to Social Security, with access to the Alaska Deferred Compensation Plan
. Personal leave is accrued for vacation, illness, or personal needs.

Enjoy peace of mind and long-term security while serving your community.

See http://doa.alaska.gov/drb/index.html for additional information.

For more information on the Alaska Court System, please visit:

http://www.courts.alaska.gov

For information about what state courts do, please watch the following short video:

VIDEO:
The who, what, when, where and how of state courts

The Alaska Court System is an EEO employer and proudly promotes diversity.

Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience.

Substitution:

Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.

Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.

Completion of an appropriate vocational training course of study such as legal secretary, paralegal, or office skills will substitute for the required office clerical experience on a month-for-month basis.

This applies to your application submission. Documents to be Attached to the Application (REQUIRED):

Post-secondary transcripts, if using education to meet minimum qualifications.
A list of at least three (3) professional references,
who have had supervisory authority over you along with their daytime contact phone numbers
and email addresses.
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