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Cruise Greeter
Job in
Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listed on 2026-01-01
Listing for:
Pursuitcollection
Full Time, Seasonal/Temporary
position Listed on 2026-01-01
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services
Job Description & How to Apply Below
USA, AK, Seward, Kenai Fjords Tourstime type:
Full time posted on:
Posted Todayjob requisition :
JR100834
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.
What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
* Welcome cruise ship passengers as they arrive at the Seward cruise ship terminal.
* Provide friendly, accurate information about Kenai Fjords Tours excursions and logistics.
* Direct guests to buses, tours, or holding areas as appropriate.
* Assist with way finding and general port information.
** Tour & Inventory Support
*** Verify guest bookings and manage real-time tour inventory for cruise passengers.
* Hold and allocate inventory for groups arriving from cruise ships.
* Coordinate with sales and reservations teams to ensure accurate availability.
* Assist with group check-ins and distribution of tickets/materials.
** Group Bookings & Coordination
*** Provide support for group tour movements, including ensuring groups are gathered and prepared for departure.
* Liaise with drivers, tour guides, and operations staff to ensure smooth transitions.
* Assist with communication between the terminal and on-site operations teams.
** Teamwork & Communication
*** Work closely with reservations, port operations, and guest services to ensure seamless guest flow.
* Communicate clearly and promptly regarding inventory levels, guest counts, and any operational issues.
* Support other port and guest service functions as needed during peak operations.
** Qualifications
* ** Strong customer service skills with a friendly and approachable demeanor.
* Excellent communication and organizational abilities.
* Ability to work in a fast-paced, dynamic environment with large guest volumes.
* Comfort with basic technology (tablets, handheld devices, booking systems).
* Flexibility to work varied schedules, including mornings, weekends, and holidays.
* Previous guest service, hospitality, or tourism experience preferred but not required.
** Physical Requirements
*** Ability to stand and walk for extended periods of time in an outdoor port environment.
* Ability to lift, carry, and move up to 50 lbs. occasionally (luggage, materials, equipment).
* Comfortable working in varying weather conditions (rain, cold, heat, wind).
* Ability to move quickly and assist with guest flow during peak disembarkation times.
* Ability to communicate clearly in a loud, crowded environment.
** What We Offer
*** Seasonal position in one of Alaska’s most iconic locations.
* Competitive hourly wage and seasonal perks.
* A fun, fast-paced work environment welcoming guests from around the world.
* The opportunity to be part of Pursuit’s mission:
** Ignite your curiosity and discover the world. Iconic. Unforgettable. Inspiring.
** We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P Small Cap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
At Pursuit, our locations are more than just a place to work – it’s a space where you can…
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