Wireless RF Technician IV Kenai, AK

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Job Description

Job Description

$2,500 Hiring Bonus! GCI's Wireless RF Technician IV is responsible for performing advanced troubleshooting, optimization, upgrades, commissioning, maintenance and repair of Wireless RF transmission lines, antennas, and cell site or transport related equipment for the Wireless GSM/CDMA/UMTS/LTE Radio Access Network (RAN) and Microwave network with oversight by more senior level technicians. The Wireless RF Technician is expected to perform duties with moderate supervision while contributing to all aspects of delivering quality service to the company’s customers and supports other departments’ efforts to improve customer experience.

Essential Duties And Responsibilities At All Levels

• Perform installation, adjustment, advanced troubleshooting and repair of wireless RF transmission lines, antennas and other cell sites or transport related equipment throughout Urban and Rural wireless markets.
• Operate test equipment to perform corrective tasks related to the transmission tower, antennas, coaxial cabling, grounding, and other systems as required.
• Provide support to Engineers in field related aspects for network optimization projects.
• Maintain compliance regarding documentation, company, safety, and regulatory policies.
• Perform site audits for cells sites to ensure existing and new installs are within specifications and that preventive maintenance is in accordance with GCI’s wireless preventive maintenance procedures.

• Demonstrated commitment to GCI’s Basic Principles, Mission Statement, Declaration of Principles and diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the public.
• ACCOUNTABILITY
  - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION
  - Conveys thoughts and expresses ideas appropriately and professionally.
• Organizational skills and ability to communicate/interact with customers, subcontractors, vendors, technicians, and other team personnel.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
• Ability to work in stressful situations and maintain focus on proper troubleshooting and maintenance procedures in a time sensitive manner.
• Knowledge of RF safety regulations and requirements for working in and around RF hazardous areas.
• Required to follow company and OSHA guidelines for safe work practices.
• Thorough understanding of safe work practices when working at heights and fall protection requirements.