Technical Services Officer team - WMF

A 12-month fixed-term post in the Technical Services team at Westmorland and Furness Council, supporting its planning, building control and street naming and numbering services. The work centres on registering and processing applications and requests accurately, and keeping records and data accurate and accessible. It sits in a regulatory setting with a strong customer-facing side, advising colleagues and applicants alike. Experience of technical or administrative support is sought, ideally in planning or building control, though a willingness to learn those processes is also considered.

• Register and process applications and requests accurately and efficiently
• Support the planning, building control and street naming and numbering services
• Keep applications, records and data accurate, accessible and up to date
• Provide technical and administrative support across the council's regulatory functions
• Give clear advice and support to colleagues and applicants
• Deliver excellent customer service
• Report to the Technical Services team leader

• Experience of technical or administrative support, ideally in planning, building control or a related regulatory service
• Experience handling complex data and case management tasks

• Strong technical and administrative skills
• Understanding of planning and building control processes, or willingness to develop this
• Excellent communication and customer service skills
• Proficiency in IT systems and databases
• Ability to work independently, prioritise workloads and meet deadlines
• Attention to detail

• Competitive pension scheme
• Enhanced annual leave allowance
• Perks and discount schemes