Senior Manager – Retail and Commercial , RightWork

Senior Manager – Retail and Commercial Income Overview

Right2

Work supports people facing barriers to education and employment to develop skills, confidence and independence. We focus particularly on people with additional support needs, disabilities, or those disengaged from traditional education.

The Senior Manager – Retail & Commercial Income will lead the development and delivery of a clear commercial strategy, growing income from existing activity while creating new opportunities through partnerships, contracts and commissioned services. This position may be considered on a full or part time basis.

• Grow and diversify income across retail and commercial activity
• Develop and deliver a Commercial Growth Strategy aligned to organisational priorities
• Expand partnerships, contracts and commissioned services
• Ensure commercial activity supports long-term financial sustainability and social impact

• Lead and manage teams delivering business development and income-generating activity
• Build a clear, outcome-focused and values-led performance culture
• Work collaboratively across delivery and leadership teams

• Develop and implement a robust commercial growth plan
• Identify and secure new income streams, contracts and partnerships
• Lead or contribute to bids, tenders and funding applications
• Ensure new opportunities are financially viable and aligned to purpose

• Build and maintain strong relationships with commissioners, employers, funders and partners
• Represent Right2
  
  Work at external meetings, negotiations and forums
• Support contract mobilisation, performance and review

• Set and monitor income targets, budgets and KPIs
• Ensure contracts are delivered effectively and meet required outcomes
• Drive efficiency and value for money across commercial activity

• Use insight on labour market trends and commissioning priorities to shape new services
• Support innovation in programmes that respond to community need

• Ensure all activity meets safeguarding, regulatory and contractual requirements
• Promote Right2
  
  Work’s values in all commercial decisions and relationships

• Proven track record in business development, commercial leadership or income generation
• Experience of securing and managing contracts, tenders or commissioned services
• Strong experience of building partnerships with public, private or not for profit organisations
• Experience of setting and managing budgets, income targets and financial performance
• Experience of leading and developing teams
• Ability to identify opportunities and turn them into deliverable, viable services
• Strong communication, negotiation and influencing skills
• Strategic thinking with a practical, delivery-focused approach
• A clear commitment to social impact and inclusive opportunity

• Experience in education, employability, skills or charity sector
• Experience writing successful bids, tenders or funding applications
• Knowledge of public sector commissioning (e.g. local authority, DWP, ESFA)
• Understanding of barriers to employment and supported pathways into work
• Experience balancing commercial growth with social purpose

Right2

Work is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be expected to uphold these standards. An enhanced DBS check is required.