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Customer Assistant

Job in Kendal, Cumbria County, LA9, England, UK
Listing for: Lidl
Full Time position
Listed on 2026-06-13
Job specializations:
  • Retail
    Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15.45 - 15.95 GBP Hourly GBP 15.45 15.95 HOUR
Job Description & How to Apply Below

Summary

Customer Assistant: £13.45 - £14.45 per hour | Shift Manager: £15.45 - £15.95 per hour

35 hour contract | Shifts

In return, we offer a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well‑being and life outside Lidl.

What you’ll do

Customer Assistant:

  • Help our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non‑Food products

Shift Manager:

  • Motivate and support your team, learning from our Leadership and Company Principles
  • Swiftly solve problems and delegate tasks
  • Create an environment where your colleagues can succeed alongside you
  • Manage operations within your Store and oversee colleagues in the absence of the Store Manager and Deputy Store Manager
  • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
  • Give our customers the very best experience every time they visit your store
What you’ll need

Customer Assistant:

  • Experience working in a fast‑paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Shift Manager:

  • Experience leading a team to achieve targets in a bustling, fast‑paced environment
  • The ability to effectively delegate tasks and motivate your team
  • Patience and a friendly manner with the ability to keep calm in any situation
  • Passion to thrive as a key part of the Store Team
  • A proactive and encouraging approach to help your colleagues develop themselves and store operations
What you’ll receive
  • 30-35 days’ holiday (pro rata)
  • 10% in‑store discount
  • Enhanced family leave
  • Contributory pension scheme
  • Long service awards
  • Plus more of the perks you deserve
Equal Opportunity

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

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