Shop Volunteer; Till and Customer Service

Shop Volunteer (Till and Customer Service - Kendal)

Our local British Red Cross shop offers various volunteering activities, from sorting stock and preparing donated items for sale to providing excellent customer service to donors and customers. This role is ideal for anyone looking to learn new skills or share existing ones.

We are currently looking for Till and Customer Service volunteers to help us in our shop.

We seek volunteers with a positive outlook, who enjoy speaking to people and are confident learning how to use a shop till.

• Using the shop till to take payments for donated items.
• Promoting Gift Aid to maximise fundraising potential.
• Helping and advising customers.
• Undertaking general activities in the shop.

No experience is needed and full training will be provided.

A few hours during the week or weekend, as agreed with the shop manager.

There is no minimum commitment or fixed hours; we ask you to agree on hours you can reliably attend and to inform us of any changes.

• No previous experience required.
• A warm smile and friendly outlook.
• Complete training (provided) prior to starting.

• Meet new people and be part of a dynamic, inclusive team.
• Gain or pass on retail experience.
• Opportunity to use your existing skills or gain new ones.
• Reasonable pre‑agreed travel expenses for training and the role.
• Part of the world’s largest humanitarian organization; make a positive difference.

Diversity is something we celebrate. We want you to bring your authentic self to the Red Cross and feel that you belong. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role.

If up‑front costs are difficult, you can speak to your volunteering manager about alternatives.

7 Finkle Street, Kendal, Cumbria, LA9 4AB
, United Kingdom