Sales Advisor

Overview

An exciting opportunity has arisen for a Sales Advisor to join the Sales team in Kendal, Cumbria. Reporting to the Sales Office Manager, the Sales Advisor will be responsible for the day‑to‑day administrative support and providing sound advice and updates to customers and suppliers. The Sales Advisor will work collaboratively with the sales and operational departments to ensure overall efficiency and smooth service delivery.

• Act as the point of contact for customers, providing accurate product and delivery advice
• Manage sales enquiries from initial contact through quotation, order placement and handover to production/projects
• Prepare and issue quotations, tenders and contracts, ensuring technical and commercial accuracy
• Maintain sales records and ERP data, supporting order processing and documentation handover
• Liaise with engineering and production to confirm feasibility, costs, capacity and delivery schedules
• Coordinate logistics, despatch and customer communications to ensure on‑time delivery
• Issue and follow up on equipment maintenance/inspection reports as required
• Support internal sales reviews and continuous improvement of sales processes
• Resolve customer, production or delivery issues proactively, escalating when necessary

• Experience in a sales, sales support or commercial role within a manufacturing or engineering environment
• Good commercial awareness with attention to detail and accuracy
• Confident communicator with the ability to liaise effectively with customers and internal teams
• Experience using ERP systems
• Strong organisational skills with the ability to manage multiple priorities

Gilkes invests in its people and in developing a positive organisational culture. Our values‑based approach has been shaped from a 170 year heritage as a family‑owned business and we strongly believe that our people are the ultimate differentiator & are at the heart of everything we do. In return for our employees' commitment, we offer:

• Flexible working allowing for earlier finish on a Friday
• Generous pension scheme
• Enhanced family leave
• 25 days holidays plus bank holidays (the option to buy more!)
• Continuous professional development & membership funding
• Cycle to Work scheme
• Life Insurance
• Access to OH Support / EAP programme for wellbeing support

For more information regarding our people and benefits, please follow this link:

Interested? Contact us at  for more information.

Applicants must have the right to work in the UK.