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Program Operations Manager - Adolescent Behavioral Health

Job in Kendall West, Miami-Dade County, Florida, USA
Listing for: Adolescent Wellness Academy
Full Time position
Listed on 2026-10-19
Job specializations:
  • Management
    Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
PROGRAM OPERATIONS MANAGER
-ADOLESCENT MENTAL HEALTH

On-Site | Kendall (Miami), FL | Monday-Friday, 11:00 AM - 7:00 PM | Full-Time About the Role Lead daily operations for an adolescent mental health PHP/IOP program. You'll manage the team, schedules, and systems that keep each day running smoothly and create a safe, structured environment where teens and families thrive.

Backgrounds that translate well
  • Education
  • School Administration
  • Youth Programs
  • Behavioral Health
  • Program Management
  • Operations
What You’ll Do
  • Lead daily PHP/IOP program operations in a safe, structured environment
  • Supervise and coach Wellness Coordinators with clear expectations and accountability
  • Manage staff scheduling, coverage, attendance, census, and intake coordination
  • Guide the team in responding to adolescents' behavioral and emotional needs
  • Partner with therapists, clinical leadership, and families on a consistent client experience
  • Monitor documentation, incident reporting, safety protocols, and regulatory compliance
  • De-escalate challenges calmly and keep the program on track through change
  • Coordinate facility, supply, and administrative needs
What We're Looking For
  • 2+ years in education, youth services, behavioral health, program management, or operations leadership
  • Supervisory or team leadership experience
  • Strong organization and ability to juggle shifting priorities
  • Confidence giving feedback and holding staff accountable
  • Calm, solutions-focused approach to crisis situations
  • Strong attention to documentation, policy, and safety
  • Ability to connect with adolescents while maintaining structure and boundaries
  • Eligible for DCF and AHCA Level 2 background screening and drug testing
  • Bachelor's degree preferred; equivalent experience considered
About AWA

Adolescent Wellness Academy (AWA) provides adolescent mental health PHP and IOP services across South Florida, helping teens and families grow through structured, compassionate care.

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