Quality Assurance Specialist - W

Responsible for auditing registrations for accuracy based on established guidelines and updates/revises the registration in the computer system. Creates tutorials for efficient departmental operations.

• Provides training as needed on registration functions identified.
• Communicates training needs and deficiencies to Leadership team.
• Enters corrections as needed into computer system and notifies the Registrar and the appropriate Supervisor.
• Reviews errors in QA system(s) and notifies the appropriate Supervisor.
• Reviews unbilled account report for prescription accuracy and compliance.
• Performs daily registration functions.
• Audits demographic and third-party payer information on registrations for accuracy utilizing established guidelines.
• Assists with denials work as needed.
• Conducts registration compliance audits to ensure quality/adherence to policies and procedures.
• Aggregate statistics and ensures data accuracy of system reports by verifying, testing, and validating with IT department as needed.
• Serves as a subject matter expert and resource to the OCC Patient Access Supervisors.
• Prepares quality reports for management that identifies and communicates trends and areas of opportunity for individuals, specific teams, and OCC departments.

• 2-4 years of experience as a Registrar in a hospital environment.

• High school education or equivalent preferred.
• Highly proficient in Microsoft word, Excel, PowerPoint, and Outlook.
• Able to learn work related software application(s), and effectively use them.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain confidentiality of sensitive information.

Job:
Clerical/Administrative

Department: W KENDALL CENTER - PAT ACCESS-

Job Status:
Professional