Bilingual Analyst, Case Management - Field - reside

Position Summary

• Location:
  
  Candidates must be located in Miami Dade county, surrounding Kendall, Cutler Bay, Homestead area (Applicable Zip Codes: 33184, 33172, 33186).
• Travel: 50-75% travel for face‑to‑face visits with members in Miami Dade.
• Schedule:
  
  Monday‑Friday, 8:00am‑5:00pm standard business hours.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

Case Management Coordinator is responsible for telephonically and/or face‑to‑face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.

Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develop a proactive course of action to address issues presented to enhance the short and long‑term outcomes as well as opportunities to enhance a member’s overall wellness through integration.

Case Management Coordinators will determine appropriate services and supports due to member’s health needs; including but not limited to:
Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports.

• Bilingual, English and Spanish.
• Must reside in Kendal FL (Applicable Zip Code: 33184, 33172, or 33186).
• Willing and able to travel 50‑75% of their time to meet members face‑to‑face in Miami Dade county and surrounding areas in FL.
• 1+ year of experience in behavioral health or a long‑term care setting.

• Ability to multitask, prioritize and effectively adapt to a fast‑paced changing environment.
• Effective communication skills, both verbal and written.
• Managed Care experience.
• Computer proficiency in Microsoft Word, Excel, and Outlook required.
• Case management and discharge planning experience.

• Bachelor’s degree required, preferably in social work or related field required.

40

Full time

The typical pay range for this role is:
$21.10 - $36.78.
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  .
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.