Mail - Mail Operations Service Specialist

Mail Operations Specialist (Collections) – Ryton

Location: Ryton
Salary: £12.71 per hour
Contract: 6-month Fixed-Term Contract (FTC)
Hours: Part-time, 25 hours per week
Working pattern: Monday to Friday, 1:00pm – 6:00pm

We're looking for a Mail Operations Specialist (Collections) to join our team in Ryton on a 6-month fixed-term contract, working 25 hours per week, Monday to Friday from 1:00pm to 6:00pm, with a salary of £12.71 per hour.

If you enjoy solving operational problems, communicating with customers and colleagues, and keeping on top of a busy workload, this could be a great opportunity for you.

You'll help monitor downstream access mail collections across our national depot network, making sure collection activity is closely followed and that timings, volumes and service issues are managed effectively.

Communication is a big part of the role. You'll work with customers, depots, mailing houses and internal operational teams, providing updates and helping to resolve or escalate issues when they arise.

• Monitor collection activity across the network
• Help ensure collections take place on time
• Monitor collection timings and volumes
• Keep...