Retail Store Management Trainee

Retail Store Management Trainee - 2984 s role is designed for external retail assistant managers and store managers who want to fast-track into a Store Management position. Requires a minimum of 1 year retail management experience. Pay rate: $23.00 to $29.00 per hour.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is responsible for day-to-day store operations, promoting a positive and productive environment, and partnering with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations and Customer Satisfaction. This role also helps analyze store financial statements, protect assets, and support store-wide initiatives to drive a customer-centric environment.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of all loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Stay up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, etc.) per applicable laws.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist customers on the exterior of the building or retrieve products in exterior storage.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours vary by business needs.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

The commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on the gross profit of their personal performance. Details are provided during the interview process.

Note:

The information in this description is not intended to be an all-inclusive list of duties and responsibilities. Management can assign/reassign duties at any time. Duties may be changed for reasonable accommodation or other reasons.

Should you be offered and accept a position with us, you will be required to agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by Net Spend; signup is required; restrictions and fees apply.

First Cash 401K program is available to all employees 21 years of age (or older).

Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position.

First Cash is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.