Patient Service Specialist- Pediatric Specialty Care

Patient Service Specialist
- Pediatric Specialty Care

Location:

Kennebunk, ME
Facility:
Medical Group Practices

Schedule:

Full Time

Shift: Day
Job Category:
Clerical/Administrative Support
Req #: 46781
Date Posted:
Nov 24, 2025

Clerical/Administrative Support
Req #: 46781

For a limited time, Maine Health is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current Maine Health employees are ineligible; former Maine Health employees are ineligible until greater than 6 months separation from employment.

Summary:

Come join adynamic,fast-moving,andquicklygrowing practice helpingan incredibly special populationofchildrenandthefamilies that care for them.

The Program for Children with Medical Complexity is designed to help meet the unique needs of thesechildren, offering a variety of services and support.

Our team is looking for a highly motivated and experienced Patient Service Representative or Patient Service Specialist to join our small,fiercely dedicatedgroupfor the position of Patient Service Specialist. The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.

Daily tasks may include answering and appropriately routing phone calls, scheduling patient appointments, patient check in/check out, insurance verification and authorization, reminder calls, processing incoming and outgoing referrals, and any other tasks assigned by clinical team or manager.

The Patient Service Specialist must encompass strong organizational abilities, effective communication, time management, proficiency in EPIC, computer software and applications. Attention to detail, problem-solving capabilities both independently and in a group, and adaptability are essential for managing daily tasks efficiently.

Schedule:

• This is a full time, 40 hour per week position.

Department:

• Pediatrics (Pediatrics Specialty Care Program for Children with Medical Complexity)

Location:

• Onsite in Kennebunk.
• Potential for some hybrid flexibility after training

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Six months of medical office experience required.
• Additional Skills/Requirements
  
  Required:
  
  N/A

Additional Information

With a career at any of the Maine Health locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

Maine Health policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

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