Housekeeping Supervisor

Principle Responsibilities & Position Purpose

Working lead housekeeping supervisory role. Responsibilities include training and supervising room/suite and house attendants to ensure all room/suites and public areas are cleaned, promote productivity and comply with hotel standards. Provide organization, instruction and guidance to members of the Housekeeping Staff. Acts as the head of the Housekeeping Department in the absence of the Executive Housekeeper.

• Distribute/delegate room and cleaning assignments to Housekeeping team members.
• Supervise and Monitor work performance of team members by conducting rooms and public area inspections. Complete reports, verify status reports, report clean suites to hotel
  front desk and/or load into automated property management systems.
• Monitor Lost and Found.
• Monitor payroll reports and work schedules.
• Plan and conduct staff meetings to ensure open communication amongst team members.
  Attend various operational related meeting to obtain and disseminate pertinent information.
• Ensure stock rooms and carts are maintained with proper supplies.
• Must be able to perform opening and closing duties.

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Assist room attendants and house persons in securing all supplies and tools necessary for the completion of daily tasks.
• Supports the housekeeping department's performance management process.
• Monitor proper use and compliance with hazardous chemicals and the Hazcom program.
• Promote team member loyalty and empowerment.
• Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas.
• Quarterly linen inventory.
• Other duties as requested.