Banking Center Manager

Join to apply for the Banking Center Manager 2 role at Fidelity Bank LA.

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community‑focused and team‑oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states.

Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:

• Competitive pay based on the position, qualifications, relevant experience, and skillset
• Paid Time Off
• Up to 14 paid holidays annually
• Comprehensive Medical, Dental, and Vision Insurance
• Employer Funded Health Savings Account
• Paid Parental Leave
• 401(k) with matching contributions
• Wellness Program to reduce health insurance premiums
• Free or discounted banking and mortgage services
• Basic Life Insurance and AD&D
• Tuition Reimbursement Plan
• Associate Referral Program
• Associate Volunteer Program
• Employee Assistance Fund (subject to IRS guidelines)
• Employee Assistance Program
• Opportunities for training and career development
• Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
• Retail branch locations are closed on Saturdays!

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive, self‑reliant, energetic individuals that are driven to succeed.

The Banking Center Manager 2 is responsible for bank sales and service, including leadership, business development, consumer lending, coaching and development of the branch team, and operational excellence. The incumbent is accountable for providing exceptional client service, operational and audit excellence, attracting new clients, cross‑selling to the existing client base, and driving growth in loans, deposits, and other banking products.

• GED or High School diploma
• 6+ years of experience in branch management or leadership role in banking or financial services, identifying clients’ needs and offering suitable bank products and services
• 6+ years of experience in business development, including performing outside sales calls to drive branch sales
• Experience with management functions including interviewing, hiring, coaching, scheduling, managing attendance, promoting career development, and conducting performance evaluations
• Extensive background in financial institution operating policies and procedures, and state and federal banking regulations
• Ability to obtain registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
• Ability to work effectively with internal business partners to grow, enhance, and cross‑sell the bank’s portfolio of products and services
• Actively participate in community organizations and bank events
• Ability to travel across company footprint
• Ability to achieve sales goals as set forth by management
• Ensure branch operational soundness and achieve satisfactory audit results
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Developed cognitive skills:
  Problem Solving, Judgment, Decision‑Making, Organization & Planning, Innovation
• Developed intrapersonal skills:
  Ambition, Optimism, Development, Tenacity, Self‑Evaluation
• Developed interpersonal skills:
  Communication (Listening, Speaking, Writing), Client Focus, Resilience & Balance, Versatility, Influence
• Developed technology skills:
  Knowledge Management, Technical Acumen, Social Branding, Agile Development
• Developed leadership skills:
  Coaching & Development, Achieving Results, Leading Teams, Leading & Managing Change, Addressing Conflict, Developing Followers,…