Direct Sales Agent Specialist; HBCU Legacy Bowl - Direct Auto

Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, airbags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. The role attracts and generates new customers and cross‑sold existing customers, in support of our product offerings including Auto, Life, Auto Club, and Roadside Assistance.

This role sells to walk‑in customers, markets products outside of the office via marketing calls and in‑person visits creating community relationships to promote continued growth and assists customers in the office.

• Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision
• Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures
• Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace
• Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals
• Receives customer payments, issues receipt and verifies reports of receipts for cash drawers
• Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.)
• Initiates outbound calling to established target customer base for product offerings
• Meets and exceeds sales goals through new product sales, cross‑selling and retention of current customers

• High School Diploma or GED (Preferred)

• 0‑2 years experience (Preferred)

• This job does not have supervisory duties.

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Active Learning, Active Listening, Business Rules, Communication, Cooperation, Customer Service, High Reliability, Professional Integrity, Sales, Time Management

Compensation offered for this role is 17.50 - 23.13 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.