Data Entry; Bilingual - Spanish & English

Under the direction of our Data Manager, using various Ser Familia reporting platforms, inputs data into database systems and periodically creates reports based on the information. Their main duties include updating the company database, digitizing physical records and preparing periodic reports.

• Accurately enter data into corresponding fields within various software programs.
• Identify and correct data entry errors using appropriate quality control methods.
• Collecting information from customers and clients.
• Entering data into the central database.
• Cataloging the data with appropriate tags for ease of reference.
• Manage and organize records and files.
• Retrieving data as requested.
• Maintaining and updating the database system as necessary.
• Prepare relevant reports as needed.
• Provide general data entry support across many teams on an ad-hoc basis.
• Analyze data to ensure metrics are being fulfilled.
• Send "tasks" through the system to other departments so corrections can be made timely.
• High school diploma or general education degree (GED) required. Associate’s Degree in Business Administration, Information Technology, Office Management or related field highly preferred.
• 2 years of data entry experience or related office experience.
• Bilingual (English & Spanish is required).
• Working knowledge of Microsoft Office. Salesforce knowledge is s plus.
• Strong computer skills. Ability to enter data into a computer in a quickly and accurately manner.
• Comfortable with office equipment including a computer, telephone, scanner, calculator, and photocopier.
• Strong attention to detail. Ability to think analytically.
• Self-starter with excellent verbal and written skills, good organizational, communication, and leadership skills.
• Ability to work in a collaborative team environment as well as work independently.
• Ability to read, write, speak and comprehend English and Spanish