Senior Contract Analyst

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Full Time Customer Service KUS Headquarters, Kennesaw, GA, US

4 days ago Requisition

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

The Senior Contract Analyst serves as a subject matter expert for contract oversight, financial reporting, and compliance within Resident Business Services (RBS). This role provides advanced contract lifecycle ownership, ensuring adherence to contractual, financial, and operational standards. The Senior Analyst exercises independent judgment in contract interpretation, contract strategy, financial deviation analysis, and cross‑functional communication. Additionally, the role supports RBS leadership by developing analytical insights that influence operational decisions and contract management strategy across the RBS portfolio.

To perform this job successfully, candidate must be able to perform essential functions satisfactorily, as well as other duties assigned. Reasonable accommodations may be made to enable candidate with disabilities to perform the essential functions.

• Serve as authoritative owner of assigned RBS project contracts from initiation through closure.
• Analyze and interpret contract terms to ensure alignment with organizational goals, financial benchmarks, and operational requirements.
• Lead development of contract strategy recommendations, including risk mitigation, cost optimization, and compliance improvements.
• Approve contract modifications, amendments, and financial adjustments within established authority limits.
• Provide consultative guidance to internal teams regarding contract obligations, deliverables, and deviations.
• Support leadership in shaping long‑term contract management frameworks and continuous improvement initiatives.
• Provide high‑level customer support regarding contract and invoicing questions, ensuring professional and timely problem resolution.
• Act as a senior liaison to controlling, finance, SLM, operations, and other internal groups, ensuring clarity and accuracy in contract and financial workflows.
• Facilitate communication between KUS RBS, KAG global key users, and external stakeholders to maintain contract integrity.

• Prepare and manage rebooking’s for RBS projects and ensure alignment with financial policies.
• Review, validate, and approve incoming and outgoing customer invoices with authority to resolve discrepancies.
• Conduct advanced monthly target‑to‑actual analyses using SAP BW cost reports.
• Lead deviation analysis efforts and deliver detailed reporting to RBS leadership for decision support.
• Oversee monitoring of financial deviations including transfers, additions, allocations, accruals, and manual entries.
• Maintain accuracy of SAP master data for all…