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Customer Success Mgr./ CSM Technical Support

Senior Healthcare SaaS Success Lead

Job in Kennesaw, Cobb County, Georgia, 30156, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 95560 - 133750 USD Yearly USD 95560.00 133750.00 YEAR
Job Description & How to Apply Below
A leading information services firm is seeking a Senior Customer Success Specialist to enhance customer interactions and drive customer retention. The role involves onboarding, managing inquiries, and analyzing performance metrics. Ideal candidates have 3+ years in SaaS customer success or account management and a healthcare background. Strong communication and leadership skills are essential. This hybrid role requires commuting to the office.

Competitive salary based on location is offered, with a range of $95,560 - $133,750.
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Position Requirements
10+ Years work experience
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