More jobs:
Customer Service Dispatcher
Job in
Kennesaw, Cobb County, Georgia, 30156, USA
Listed on 2026-01-12
Listing for:
ServIT Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Customer Service Dispatcher
We are seeking a reliable and customer-focused Customer Service Dispatcher to join our fast-paced team. The ideal candidate will excel in a high call volume environment, supporting our customers, technical teams, and service managers with professionalism and accuracy.
Key Responsibilities- Handle inbound and outbound calls with professionalism and urgency
- Open and update service requests and tickets
- Provide timely responses and resolutions to customer inquiries
- Maintain exceptional customer service standards to ensure complete customer satisfaction
- Minimum 2 years of experience with MS Office Suite (Word, Excel), dispatching, and customer service
- Strong communication skills—both written and verbal
- Excellent phone etiquette and professional demeanor
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Experience with Auto Task or other service dispatch management software preferred
- Self-motivated, dependable, and enthusiastic team player
- Reliable transportation and ability to report onsite daily
- Professional appearance and conduct
Monday – Friday, 8am - 5pm
Salary$17/hr
Additional RequirementsFlexibility to work holiday shifts and extra hours as needed
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