Graduate Student Service Specialist

Job Information

Job Title: Graduate Student Service Specialist

Location: Kennesaw, Georgia

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 293155

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

Primary Location for Job Responsibilities Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

The Graduate Student Services Specialist oversees the graduate assistantship program and provides support to ensure graduate students' progression through the academic programs. Manages student progression essential for a successful graduate student experience. Serves as the primary counselor for students in assigned programs. Works with students individually and organizes and delivers group orientation and information sessions on issues relevant to graduate student progression.

• Oversees the graduate assistantship program including student hiring processes, including some job posting, communicating guidelines, verifying qualifications, and preparing student work performance reviews; as well as facilitating onboarding procedures.
• Analyzes and prepares reports related to graduate assistantship activities.
• Manages the GA budgets, handles students' funds records, and verifies allocation with oversight of the Dean.
• Facilitates the student hiring process, serving as a liaison between hiring units, the graduate college, and HR.
• Collaborates with Academic units, HR, Registrar, Bursar, procurement, travel and other university offices to address student needs, advocate for graduate students across campus, and accomplish effective and efficient management of budget comprising millions in funds.
• Serves as a counselor for students and faculty in assigned programs, providing individual guidance and support, including assistance with form submission.
• Communicates with academic colleges on their allocations, policies and processes.
• Manages the graduate student OSTW process.
• Assists with processing various forms related to the graduate student life cycle from enrollment to graduation. Ensures accurate and up-to-date student data in the required systems.
• Collaborates with other graduate college staff members to organize, design, plan, and deliver workshops tailored to graduate student needs.

• Educational Requirements: Bachelor's degree from an accredited institution of higher education.
• Other
  
  Required Qualifications:
  
  Current, valid, and unrestricted driver's license.
• Required Experience: Three (3) years of related work experience in a higher education environment, preferably in a student support role.

• Preferred Educational
  
  Qualifications:
  
  An advanced degree from an accredited university of higher education in a related field.
• Preferred Experience: Experience utilizing a CRM Target X/Salesforce preferred.
• Experience with Banner, OnBase, Degree works, SAS, or other student data systems.
• Experience creating and managing orientations, virtual and in-person.

• Abilities: Able to monitor, manage, and maintain Excel balance spreadsheets and…