Senior Financial Aid Counselor
Listed on 2026-10-12
-
Finance & Banking
Job : 304523
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About UsAre you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University isone of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia.
We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders,lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division Iathletics draw students from throughout the region and from morethan 100 countries across the globe. Our university's vibrant culture, career opportunities,rich benefits, and valuesof respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice.
We are part ofthe
University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000
Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job SummaryCounsels and advises students and parents on the various financial aid programs. Assists with the administration of one ormore federal, state, or institutional financial aid programs.
Evaluates Financial Aid applications in order to determine student eligibility for various financial aid programs and performs data collection and record keeping duties.
- 1. Demonstrates a comprehensive understanding and knowledge of financial aid at the federal, state and institutional levels
- 2. Reviews student
¿ s eligibility for federal, state, and institutional programs and ensures student
¿ s files are accurate and completed in a timely manner - 3. Manages federal and state processes or programs, including butnot limited to awarding, application download and tracking, CFlags,private loans, consortium agreements, HOPE and Zell Millerscholarships, HERO Scholarship, Federal Work Study, Return to TitleIV, private scholarships, etc.
- 4. Responds to student inquiries by working the front desk,responding to tickets from the Communications Center and email inquiries from students; contacts outside entities to resolvestudent data conflicts, included but not limited to, servicers,state and federal agencies
- 5. Ability to understand and research issues related to variousfederal and state systems including but not limited to: CPS, EDE,NSLDS, COD, and Surfer
- 6. Reviews and analyzes daily exception reports to resolve issuesand complete student files
- 7. Reviews and audits completed work to ensure accuracy and compliance, recommends changes based on workflow and productivity issues
- 8. Participates in annual trainings and professional development tokeep abreast of new information and program changes
Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field
Required Experience
Two (2) years relevant experience in financial aid
Preferred QualificationsAdditional Preferred Qualifications
National Association of Student Aid Administrators (NASFAA) credentials
Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Previous experience in a financial aid office at an institution ofhigher education
Working and tested knowledge of Banner (Ellucian)
Knowledge, Skills, & AbilitiesABILITIES
Able to understand, interpret, and synthesize information from students/parents to effectively counsel
Able to diffuse difficult and emotional situations
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Working and tested knowledge of state program rules and regulations, as they pertain to financial aid in the State of Georgia
Working and tested knowledge of Title IV rules and regulations, asthey pertain to Federal Student Financial Aid
Working knowledge of and abides by the regulations of Family Education Rights and Privacy Act (FERPA)
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving,independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient…
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