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Senior Financial Aid Counselor

Job in Kennesaw, Cobb County, Georgia, 30156, USA
Listing for: Kennesaw State University
Full Time, Part Time position
Listed on 2026-10-12
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Senior Financial Aid Counselor

Job : 304523

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University isone of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia.

We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders,lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division Iathletics draw students from throughout the region and from morethan 100 countries across the globe. Our university's vibrant culture, career opportunities,rich benefits, and valuesof respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice.

We are part ofthe

University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000

Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Counsels and advises students and parents on the various financial aid programs. Assists with the administration of one ormore federal, state, or institutional financial aid programs.

Evaluates Financial Aid applications in order to determine student eligibility for various financial aid programs and performs data collection and record keeping duties.

Responsibilities
  • 1. Demonstrates a comprehensive understanding and knowledge of financial aid at the federal, state and institutional levels
  • 2. Reviews student
    ¿ s eligibility for federal, state, and institutional programs and ensures student
    ¿ s files are accurate and completed in a timely manner
  • 3. Manages federal and state processes or programs, including butnot limited to awarding, application download and tracking, CFlags,private loans, consortium agreements, HOPE and Zell Millerscholarships, HERO Scholarship, Federal Work Study, Return to TitleIV, private scholarships, etc.
  • 4. Responds to student inquiries by working the front desk,responding to tickets from the Communications Center and email inquiries from students; contacts outside entities to resolvestudent data conflicts, included but not limited to, servicers,state and federal agencies
  • 5. Ability to understand and research issues related to variousfederal and state systems including but not limited to: CPS, EDE,NSLDS, COD, and Surfer
  • 6. Reviews and analyzes daily exception reports to resolve issuesand complete student files
  • 7. Reviews and audits completed work to ensure accuracy and compliance, recommends changes based on workflow and productivity issues
  • 8. Participates in annual trainings and professional development tokeep abreast of new information and program changes
Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education in related field

Required Experience

Two (2) years relevant experience in financial aid

Preferred Qualifications

Additional Preferred Qualifications

National Association of Student Aid Administrators (NASFAA) credentials

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Previous experience in a financial aid office at an institution ofhigher education

Working and tested knowledge of Banner (Ellucian)

Knowledge, Skills, & Abilities

ABILITIES

Able to understand, interpret, and synthesize information from students/parents to effectively counsel

Able to diffuse difficult and emotional situations

Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Working and tested knowledge of state program rules and regulations, as they pertain to financial aid in the State of Georgia

Working and tested knowledge of Title IV rules and regulations, asthey pertain to Federal Student Financial Aid

Working knowledge of and abides by the regulations of Family Education Rights and Privacy Act (FERPA)

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving,independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Proficient…

Position Requirements
10+ Years work experience
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