Fraud Analytics and Innovation Lead Analyst

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,.

Risk, Product, etc.).

This job is responsible for leading the development, implementation, and optimization of fraud strategies designed to minimize fraud loss exposure and reduce impacts to the customer experience across payment card tokenization channels. A fraud strategy professional who combines strong data analysis skills with strong analysis skills and can turn fraud trends into practical strategies that reduce losses while protecting the customer experience.

As payment card tokenization continues to expand across digital wallets, card-on-file merchants, and emerging payment channels, fraudsters continue to evolve their tactics targeting token provisioning, authentication, and token-based transactions. The selected candidate will work closely with Fraud Strategy, Digital, Operations, and Payment Network partners to identify opportunities to strengthen controls, reduce fraud losses, and improve customer experience.

Key responsibilities include utilizing a variety of systems, such as SQL, SAS, Tableau, and other relational databases, to analyze fraud trends, evaluate strategy performance, identify emerging risks, and develop mitigation strategies. Job responsibilities include fraud strategy creation and recommending policy & procedural enhancements.

• Lead the creation, implementation, and maintenance of fraud strategies and controls designed to detect and prevent tokenization-related fraud.
• Analyze fraud trends, customer behavior, transaction activity, and token lifecycle data to identify emerging threats and opportunities.
• Conduct root cause analysis of fraud losses and control breakdowns.
• Develop and implement fraud mitigation strategies.
• Monitor…