Wholesale Relationship Specialist II

Yamaha Motor Finance Corporation, U.S.A. (YMFUS) provides retail and wholesale financing solutions that help customers enjoy Yamaha products and dealers grow their businesses. As the financial services arm of Yamaha, we are committed to delivering exceptional service, building lasting relationships, and supporting the success of customers and dealer partners across the United States.

Just as importantly, we're committed to creating an environment where our employees can grow, contribute, and build rewarding careers.

• YMFUS cares and supports the team while also challenging them to develop their critical skills. Movement creates opportunity and opportunity is your chance to shine.
• Managers and staff trust and respect each other as both have commitments to personal and company success. It's circular, when the company wins you win, and vice versa.
• Yamaha tries to meet its employees' financial, mental and emotional needs. Yamaha offers 4-days onsite and 1-day remote. Yamaha offers a strong benefit package to accommodate your lifestyle. Onsite days encourages engagement, growth, structure and communication at all levels - staff to management; work hours are flexible.

And finally...

• Yamaha embodies "KANDO." In essence, our products create experiences to last a lifetime for our thousands of customers.

YMFUS has an excellent opportunity for a Wholesale Relationship Specialist to join our Wholesale Finance team in Kennesaw, Georgia. The Wholesale Relationship Specialist is responsible for managing a portfolio of dealer accounts, developing strong relationships with dealer principals and dealership personnel, and supporting dealer success through the Dealer Profit Maximization (DPM) philosophy. This role serves as a key partner to dealers by balancing portfolio growth, customer service excellence, risk management, and collections oversight.

• Manage the day-to-day customer service and collection activity within an assigned dealer portfolio.
• Ensure timely release of daily parts and unit orders for assigned dealer accounts.
• Oversee accounts receivable adjustments, status recoding, overlines, unit transfers, and other account transactions while ensuring JSOX compliance.
• Partner with sales teams and management to resolve wholesale finance issues related to defaults, overlines, escalated service matters, and account concerns.
• Monitor and document account status items, ensuring timely resolution in accordance with YMFUS risk policies.
• Evaluate dealer credit needs and support efforts to maintain appropriate credit availability.
• Identify and mitigate portfolio risk through proactive account monitoring and dealer engagement.
• Utilize demand letters, repossessions, and other collection tools to address dealer defaults and minimize losses.
• Recommend post-repossession collection or litigation strategies to management when appropriate.
• Monitor collateral exceptions and support compliance with financing requirements.
• Represent YMFUS at dealer events, sales meetings, and industry functions when applicable.
• Collaborate with leadership to identify growth opportunities and enhance dealer service.
• Perform additional duties as assigned.

• Minimum of 2 years of experience in the wholesale finance industry.
• Previous account management or relationship management experience.
• Strong problem-solving and analytical skills.
• Ability to effectively prioritize and manage multiple responsibilities simultaneously.
• Demonstrated commitment to delivering exceptional customer service.
• Excellent verbal and written communication skills.
  
  Strong interpersonal skills with the ability to build and maintain professional relationships.
• Ability to effectively manage…