Front Desk Receptionist

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement

AFC Urgent Care Kennesaw is seeking a friendly, reliable, and organized Front Desk Receptionist to join our fast‑paced clinical team. This position is responsible for greeting patients, completing check‑in and check‑out, verifying insurance, collecting payments, answering phones, and providing exceptional customer service to ensure smooth patient flow throughout the clinic.

• Greet all patients with a warm, professional, and welcoming attitude.
• Complete check‑in/check‑out processes accurately.
• Verify insurance eligibility and collect required copays.
• Schedule appointments and manage patient flow.
• Answer incoming calls and provide information as needed.
• Enter patient information into the EMR system.
• Communicate with clinical staff to support daily operations.
• Maintain a clean, organized front desk and waiting area.
• Protect patient confidentiality and follow HIPAA guidelines.
• Assist with administrative tasks as assigned.

• Experience in a healthcare or urgent care environment (preferred)
• Basic knowledge of insurance verification is a plus
• Strong communication and multitasking skills
• Comfortable working in a fast‑paced clinical setting