Hotel Operations Lead: Guest Experience & Team
Listed on 2026-10-15
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Hospitality / Hotel / Catering
Hotel Management, Event Management & Planning
Extended Stay America is seeking a Team Lead to assist the General Manager in day-to-day hotel operations, focusing on guest satisfaction and financial performance. The TL resolves guest and associate issues, trains staff on brand standards, and supports safety and policy adherence.
The role also involves monitoring inventory, budgeting, and acting as the GM when necessary to maximize revenue and control costs, while maintaining an excellent guest experience.
We would love to welcome a new Hotel Operations Lead:
Guest Experience & Team Growth to our group in Kennesaw, GA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Kennesaw, GA, United States.
This opportunity is part of our work in Management & Operations.
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