Associate Director, Enterprise Database Services

Associate Director, Enterprise Database Services –
Inside Higher Ed (Kennesaw State University)

Job : 292339

Location: Kennesaw, Georgia (Primary: 1000 Chastain Road NW, Kennesaw, GA 30144; Secondary: 1100 South Marietta Parkway, Marietta, GA 30060)

Provides leadership for the university's enterprise database services while maintaining active involvement in technical work. Leads the team responsible for managing database platforms that support mission‑critical systems such as the Student Information System, administrative applications, and auxiliary applications. Ensures database services are secure, reliable, and optimized for performance, while aligning with institutional requirements for academic and administrative operations. Ensures that managerial responsibility blends with technical expertise to deliver scalable and cost‑effective enterprise database services.

• Provides strategic and operational leadership for enterprise database and application administration services, balancing technical execution with managerial responsibility for staff and service delivery
• Leads the administration and optimization of enterprise database environments, including Oracle, SQL Server, and other platforms as adopted, supporting core university systems such as student, administrative, and auxiliary applications
• Manages database backup, recovery, high availability, and disaster recovery strategies to ensure business continuity
• Designs and implements database and application migration strategies for cloud and hybrid environments, ensuring stability, performance optimization, and cost effectiveness
• Ensures database services comply with institutional governance, privacy, and security policies, and applicable regulations such as FERPA, HIPAA, and PCI
• Oversees the Ellucian Banner Administration function, ensuring system availability, performance, and alignment with institutional needs
• Monitors performance and implements proactive measures for scalability, efficiency, and reliability
• Collaborates with university stakeholders, application owners, and IT leadership to align services with institutional priorities
• Develops and supervises staff through mentoring, professional growth opportunities, training, performance management, and knowledge sharing
• Evaluates emerging technologies and recommends adoption of tools that improve database services, application administration, and operational efficiency
• Fosters a culture of curiosity and innovation, continuous process improvement, ownership and accountability, building repeatable solutions, learning, and data‑informed decision making

Educational Requirements: Bachelor's degree from an accredited institution of higher education.

Required Experience: Seven (7) years of related IT experience.

Preferred Qualifications:

• Advanced degree in a related field from an accredited institution of higher education.
• Previous experience managing multiple Oracle, SQL Server, or similar databases in enterprise environments.
• Experience working in higher education IT environments, particularly with the administration of Ellucian Banner and Degree Works.
• Experience with integration platforms such as Ellucian Ethos.
• Experience with cloud‑based Student Information Systems such as Workday Student or Banner Student SaaS.

• Able to manage and lead technical teams, fostering growth, collaboration, and accountability.
• Able to function with autonomy, making sound and timely decisions, anticipating problems, and appropriately assessing and communicating risks, benefits, and alternatives.
• Able to lead large, complex projects requiring tight coordination across IT and business units.
• Able to handle multiple tasks or projects at one time meeting assigned deadlines.
• Expertise in the administration of enterprise databases such as Oracle and SQL Server, with adaptability to support additional cloud‑based databases.
• Hands‑on experience with database performance tuning, backup and recovery, replication, clustering, and high‑availability technologies.
• Knowledge of cloud infrastructure and services relevant to enterprise databases and application workloads,…