Senior Platform Administrator

Job Title: Senior Platform Administrator

Location: Kennesaw, Georgia

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 292549

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

Primary Location for

Job Responsibilities:

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Responsible for the full lifecycle and administration of components of an application platform, related integrations, and applications running on the platform. Uses platform functionality to develop enhancements, workflows, reports, and dashboards. Ensures stability, availability, and security. Performs daily administrative and user support tasks.

• Responsible for the full lifecycle, planning and administration of components of an application platform, related integrations, and applications running on the platform
• Use platform functionality to develop enhancements, workflows, reports, and dashboards
• Responsible for the stability, availability, and security of platform components and related applications
• Perform daily administrative and user support tasks
• Manage and maintain relationships with business units and stakeholders to identify and understand their needs and implement solutions that best support their objectives
• Lead platform implementation projects, providing updates on project progress, and proactively communicating issues that may impact project success
• Maintain application inventories and documentation, such as application architecture diagrams, data flow diagrams, business process documentation, configurations, data governance documents, standard operating procedures, and run books
• Keep stakeholders informed of all relevant updates (system enhancements, system upgrades, system outages, project updates, etc.) around applications, services, projects, initiatives
• Analyze business requirements and develop technical solutions accordingly
• Collaborate with internal and external partners to ensure solutions provide the best user experience
• Work with internal colleagues to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication
• Provide support, monitoring, and maintenance for assigned environments, including prompt resolution of customer requests
• Participate in platform communities and stay up to date on new software technologies and best practices
• Execute software installations, creation, configuration, and loads

Educational Requirements

• Bachelor's degree from an accredited institution of higher education in related field

Other Required Qualifications

• Successfully complete training and/or certification within the assigned platform(s) within one year of employment

Required Experience

• Five years of related work experience

Additional Preferred Qualifications

• Ability to write small code fragments to augment limitations in platform logic

Preferred Educational Qualifications

• An advanced degree from an accredited institution of higher education in a related field

Preferred Experience

• Prior experience administering specialized platforms

Abilities

• Must be able to maintain training and/or certification within the assigned platform(s)
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• May be cross trained to assist and support other platforms as assigned

Knowledge

• Strong understanding of the assigned technologies and concepts
• Strong understanding of ETLs, SQL, PL/SQL

Skills

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Proficient with computer applications and programs associated with the position
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e‑mail etiquette

The University System of Georgia is…