CS PLC Technical Support Engineer

Join to apply for the CS PLC Technical Support Engineer role at KNAPP North America

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Join to apply for the CS PLC Technical Support Engineer role at KNAPP North America

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Who We Are

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

Who We Are

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future!

Join us and see how you can help change the world! For more information, visit  .

What You Get To Do

• Ensure the effective deployment and operation of Profinet monitoring systems to enhance warehouse automation and control.
• Oversee and manage PLC systems for customer sites, ensuring optimal performance and reliability. Address and resolve issues related to PLC systems as reported by customers, providing technical support and solutions.
• Lead the commissioning process for new and existing PLC systems, ensuring they meet all operational requirements and standards.
• Prepare and maintain detailed technical documentation for all implemented systems and processes.
• Provide training and support to customer staff on the use and maintenance of PLC systems.
• Identify opportunities for system improvements and implement changes to enhance efficiency and performance

• Preferred bachelor’s degree in electrical engineering, automation, related field or equivalent combination of education and direct work experience.
• 5+ years direct experience preferred
• Proven experience in PLC system implementation and commissioning.
• Strong knowledge of Profinet and other industrial communication protocols.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and interpersonal skills.

• Travel required up to 60% of the time
• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Professional office etiquette is required at all times

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance