Level 3 Production Support Specialist

Akkodis is seeking an Application Support Specialist for a contract position with our Fortune 500 banking client.

Rate: $65 - $70/hr W2. The rate may be negotiable based on experience, education, geographic location, and other factors.

Location: Kennesaw, GA - onsite 3 days a week

Details:

L3 Production Services member able to work independently and drive production triages along with resolution of complex issues. Strong technical and analytical skills required to determine root cause of technical issues. Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues. Experience writing SQL to query data required.

Previous experience with an application performance monitoring tool (Dynatrace and Splunk) required. Must be able to run and execute Linux utility scripts written in bash, Powershell, etc. Must have previous experience analyzing root cause for complex technical incidents. Ability to analyze Java Spring code along with RESTful services strongly preferred.

Requirements:

• Overall 3-5+ years of IT experience in Production Support Services along with 2-4+ years in development.
• 3 or more years in Production Support, Production Monitoring, and/or related technical environment
• 2 or more years working in a Linux environment
• 2 or more years analyzing log data in Splunk
• 3 or more years performing root cause analyze of complex technical issues
• Experience with Dynatrace.
• 2 or more year of application development using Java and RESTful services.

Akkodis is an Equal Opportunity Employer/Veterans/Disabled.

Benefits include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan.

Mid-Senior level

Contract

Information Technology

Industry: Banking