AI-Driven End-User Services Lead; Helpdesk & ITSM

Position: AI-Driven End-User Services Lead (Helpdesk & ITSM)
A leading IT services company is seeking a Helpdesk Manager / End-User Services Lead to oversee the Microsoft 365 experience and improve IT support. You will lead and mentor a helpdesk team while ensuring high-quality service and efficient operations. The ideal candidate has over 5 years in IT support and expertise with Microsoft tools. This mid-senior level role offers a contract position, focusing on automation and continuous improvement strategies.
We are currently recruiting a AI-Driven End-User Services Lead (Helpdesk & ITSM) for our team in Kennesaw, GA, United States. This role is for the AI-Driven End-User Services Lead (Helpdesk & ITSM) role at The Intersect Group. We are seeking a motivated AI-Driven End-User Services Lead (Helpdesk & ITSM) to join The Intersect Group in Kennesaw, GA, United States. Consider building your career as a AI-Driven End-User Services Lead (Helpdesk & ITSM) at The Intersect Group.