Leasing Manager

Current job opportunities are posted here as they become available.

• Company:
  Yugo USA
• Community:
  Pavillion Kennesaw
• Location:
  
  On-site / City, State
• Position Title:
  
  Leasing Manager
• Position Type:
  Full-time / Hourly / Non-exempt
• Compensation: $24 - $26/hr

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students.

The Leasing Manager reports to the Property Manager and is responsible for leading the leasing effort at the property, training and overseeing the leasing staff and directing all parts of the sales efforts. The Leasing Manager must provide the community with value and quality by assessing the needs of clients and providing a solution that benefits all parties.

• Knowledgeable of all phases of leasing and resident retention. Oversees the lease renewal process and works to keep high levels of returning residents. Meet the needs of residents and their lease agreements.
• Prepare move-in paperwork and perform a move-in orientation with new residents.
• Walk units, as needed, on move-in and move-out and as otherwise directed.
• Plans and assist with resident functions.
• Reviews all resident applications and approves applications as directed by property manager.
• Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
• Must be knowledgeable of all phases of leasing and resident retention.
• Works with lease renewals each month.
• Responsible for keeping daily records on lease renewals and terminations.
• Greets prospective clients, shows community and performs leasing duties.
• Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to property manager for marketing community and improving resident satisfaction.
• Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager and assistant manager.
• Organizes and files all applicable reports, leases, and paperwork.
• Proof reads all lease paperwork and processes move-ins and move-outs.
• Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.
• Coordinate and oversee marketing and sales programs. Maintain market information including amenities, facilities and pricing. Prepare for and, if requested, participate in weekly leasing activity call.
• Enforce all policies and procedures. Maintain compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices.
• Assist in leading regular community team meetings to communicate goals, progress toward goals and expectations and identify actions to achieve objectives. Lead by example for community team members in the areas of resident communication, leasing, and telephone techniques.
• Ensure office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begins daily work quickly and independently.
• Complies with all state, federal and local laws including Fair Housing. Oversees compliance with policies related to employment and Human Resources. Communicates policy and procedure changes with community team members.
• Uses tools, methods, & systems to gather and interpret current market and economic trends that may impact the community.
• Complies with all company procedures relating to turn activities including:
  Budgeting and pre-turn planning, vendor management, cost containment, and staffing.
• Ability to work evenings, overtime, holidays, and weekends, as needed.
• Performs other duties as assigned and as necessary. ?
• Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of the market and competition. Aligns work with strategic goals. Improves processes, products, and services.
• Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Able to read and interpret written information. Writes clearly and informatively.
• Customer Service - Manages difficult or emotional customer and staff situations. Responds promptly to customer needs, Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.
• Problem Solving - Identifies and resolves problems promptly. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem-solving situations. Uses reason even when…