Senior Financial Aid Counselor
Listed on 2026-10-10
-
Management
Education Administration
Financial Aid Counselor
Location:
Kennesaw, Georgia
Schedule:
Full-Time
About Us:
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens.
Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.
Come Take Flight at KSU!
Location:
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Counsels and advises students and parents on the various financial aid programs. Assists with the administration of one or more federal, state, or institutional financial aid programs. Evaluates Financial Aid applications in order to determine student eligibility for various financial aid programs and performs data collection and record keeping duties.
ResponsibilitiesKey Responsibilities:
1. Demonstrates a comprehensive understanding and knowledge of financial aid at the federal, state and institutional levels
2. Reviews student
¿ s eligibility for federal, state, and institutional programs and ensures student
¿ s files are accurate and completed in a timely manner
3. Manages federal and state processes or programs, including but not limited to awarding, application download and tracking, CFlags, private loans, consortium agreements, HOPE and Zell Miller scholarships, HERO Scholarship, Federal Work Study, Return to Title IV, private scholarships, etc. 4. Responds to student inquiries by working the front desk, responding to tickets from the Communications Center and email inquiries from students;
contacts outside entities to resolve student data conflicts, included but not limited to, servicers, state and federal agencies
5. Ability to understand and research issues related to various federal and state systems including but not limited to: CPS, EDE, NSLDS, COD, and Surfer
6. Reviews and analyzes daily exception reports to resolve issues and complete student files
7. Reviews and audits completed work to ensure accuracy and compliance, recommends changes based on workflow and productivity issues
8. Participates in annual trainings and professional development to keep abreast of new information and program changes
Educational Requirements Bachelor's degree from an accredited institution of higher education in related field Required Experience Two (2) years relevant experience in financial aid
Preferred QualificationsAdditional Preferred Qualifications National Association of Student Aid Administrators (NASFAA) credentials Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field Preferred Experience Previous experience in a financial aid office at an institution of higher education Working and tested knowledge of Banner (Ellucian)
Knowledge, Skills, & AbilitiesAbilities Able to understand, interpret, and synthesize…
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