Leasing Manager

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Company:
Yugo USA
Community:
Pavillion Kennesaw

Location:

On-site / City, State

Position Title:

Leasing Manager
Position Type:
Full-time / Hourly / Non-exempt
Compensation: $24 - $26/hr

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students.

The Leasing Manager reports to the Property Manager and is responsible for leading the leasing effort at the property, training and overseeing the leasing staff and directing all parts of the sales efforts. The Leasing Manager must provide the community with value and quality by assessing the needs of clients they are assisting and providing a solution that not only coincides with the goals of the community but is beneficial for all concerned parties.

• Knowledgeable of all phases of leasing and resident retention. Oversees the lease renewal process and works to keep high levels of returning residents. Meet the needs of residents and their lease agreements.
• Prepare move‑in paperwork and perform a move‑in orientation with new residents.
• Walk units, as needed, on move‑in and move‑out and as otherwise directed.
• Plan and assist with resident functions.
• Review all resident applications and approve applications as directed by property manager.
• Maintain a positive customer relations attitude.
• Physically inspect community when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move‑outs and vacancies when requested.
• Work with lease renewals each month.
• Keep daily records on lease renewals and terminations.
• Greets prospective clients, shows community and performs leasing duties.
• Answer and handle incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc.
• Maintain awareness of local market conditions and trends. Contribute ideas to property manager for marketing community and improving resident satisfaction.
• Update required reports concerning move‑out notices, activity, etc., on a daily basis and provide information to the property manager and assistant manager.
• Organize and file all applicable reports, leases, and paperwork.
• Proofread all lease paperwork and process move‑ins and move‑outs.
• Accept service requests from residents and route to maintenance for prompt processing. Conduct service follow‑up with resident when work is completed.
• Coordinate and oversee marketing and sales programs. Maintain market information including amenities, facilities and pricing. Prepare for and, if requested, participate in weekly leasing activity call.
• Enforce all policies and procedures. Maintain compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices.
• Assist in leading regular community team meetings to communicate goals, progress toward goals and expectations and identify actions to achieve objectives. Lead by example for community team members in the areas of resident communication, leasing, and telephone techniques.
• Ensure office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begin daily work quickly and independently.
• Comply with all state, federal and local laws including Fair Housing. Oversee compliance with policies related to employment and Human Resources. Communicate policy and procedure changes with community team members.
• Use tools, methods, & systems to gather and interpret current market and economic trends that may impact the community.
• Comply with all company procedures relating to turn activities including budgeting and pre‑turn planning, vendor management, cost containment, and staffing.
• Ability to work evenings, overtime, holidays, and weekends, as needed.
• Perform other duties as assigned and as necessary.

• Business Acumen – Understands business…