Retail Visual Merchandiser, Town Center

Be part of an amazing story. Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years, featuring innovations and traditions, inspiring stores, irresistible products, the Macy's 4th of July Fireworks, and the Thanksgiving Day Parade. Those moments make this a special place to work.

The Visual Merchandiser uses creativity and a strong sense of style to design and maintain displays that enhance the shopping experience and highlight key products. This role focuses on seasonal trends, three‑dimensional props, vinyl graphics, and in‑store events to bring brand concepts to life. You need a good eye for design, knowledge of fashion and visual presentation, and the ability to work with tools and materials safely.

Above all, you are passionate about creating inspiring store experiences that attract customers and drive sales.

• We begin each day energized and ready to make an impact, taking pride in our role, greeting teammates positively, and ensuring the sales floor is visually inspiring, well‑organized, and ready to welcome customers. We review store priorities, assess product placement, and stay informed on new arrivals, top sellers, and current trends so every display is purposeful, on‑brand, and drives customer engagement and sales with confidence.
• On the floor we focus on the customer, offering a warm welcome, making eye contact, and creating friendly, personal conversations to build relationships and bring customers back.
• Throughout the day we maintain a shoppable space, keeping the store visually compelling and easy to shop by refreshing displays, updating signage and pricing, and supporting merchandise moves to reflect current priorities and trends.
• We believe service starts with each other, supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• Excellence is a journey; we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12‑24 hours per week. All schedules include weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Must be able to understand and communicate effectively with customers, co‑workers, and supervisors, and read and understand employment policies, visual and merchandising directives and safety rules/procedures in English.
• Able to creatively execute all visual merchandising projects in assigned departments on a monthly, quarterly, and seasonal basis.
• Able to create and inspire customer purchases through innovative and exciting visual presentation and product merchandising including mannequin styling and composition, window displays, fashion trend statements, fixture placement, wall formatting, product placement and visual collateral usage.
• Ability to create compelling fashion presentations by styling merchandise from the sales floor, inspiring customers to purchase. Demonstrates strong knowledge of current fashion trends while upholding Macy's visual merchandising standards.
• Install promotional and event collateral, including vinyl graphics, wall signage, and prop displays, in line with the company's marketing calendar and direction.
• Construct and install three‑dimensional elements using hand/power tools such as drills, saws, hammers, screwdrivers, staple guns, ladders, spray paint, and knives.
• Demonstrate resourcefulness by adding creative details and enhancements that reflect Macy's style while staying within visual direction.
• Support merchandise moves and maintain the floor throughout the day by updating visual signage and keeping displays recovered.
• Collaborate and communicate with store…