Front of House Cashier

Job Overview

The ideal Front of House employee is one of our most important roles and is self‑motivated, friendly and committed to providing outstanding customer service every day. In this role you’ll…

Be knowledgeable and enthusiastic about the restaurant’s menu and products and able to assist customers in navigating the menu and placing orders.

Deliver legendary customer service by determining the customer’s needs & suggesting products to enhance service & meet or exceed sales goals.

Assist with new employee training by positively reinforcing successful performance and offering assistance as needed.

Support other areas of the restaurant as requested, answering telephones, restocking counter station and condiments, packing and checking to‑go and delivery orders, cleanup and documentation.

The ability to communicate clearly and professionally with customers and coworkers.

Thrive in a fast‑paced environment and embrace working a flexible schedule.

Ability to get a pouring license for beer, wine and liquor sales – must be 18.

Maintain regular and consistent attendance and punctuality.

Sweeping the floors, patio, wiping tables and other related cleaning tasks (e.g., bathrooms).

Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.

Contribute to positive team environment by recognizing changes in partner morale and performance and then communicating with the store manager.

Ability to create a friendly and inviting guest experience in person and over the phone.

Attention to detail; you make sure every to‑go order is accurate.

A can‑do attitude; you tackle every task with a smile.

Team player; you’re always willing to give and ask for help.

Must be at least 18 years old.

Flexible scheduling.

Full and part‑time availability.

Discounted shift meals.

Career growth opportunities.

Note:

This job description is not intended to be all‑inclusive. All team members may perform other related duties as assigned by their supervisor.