Account Manager

Job Purpose

The Inside Sales Account Manager leads high-value account management, mentors junior sales team members, and drives strategic sales growth. This role requires advanced sales expertise, leadership, and a strong focus on business development.

Essential Duties and Responsibilities

* Manage key customer accounts and build long-term strategic relationships.

* Lead sales initiatives to increase revenue and market share.

* Mentor and support junior inside sales representatives.

* Develop and execute complex sales strategies based on market insights.

* Handle high-value negotiations and contract discussions.

* Monitor competitor activity and industry trends to drive competitive advantage.

* Work closely with leadership to develop sales forecasts and strategies.

* Represent the company at industry events and customer meetings.

* Manage customer accounts, including Top 10 customer accounts.

* Take on additional projects while maintaining current workload.

* Train and mentor Junior Inside Sales Representatives.

* Analyze business intelligence data (Power B.I. / ERP / CRM) to identify positive and negative customer and SKU trends and formulate business discussions and strategies around those findings.

Preferred Education & Experience

* Bachelor's degree in business, sales, or a technical field.

* 5+ years of inside sales experience, preferably in a technical industry.

* Proven ability to manage and grow large customer accounts.

* Strong leadership and mentoring capabilities.

* Expertise in data analysis, forecasting, and strategic sales planning.

* Advanced proficiency in CRM tools and Microsoft Office.