Legal Assistant​/Experienced Legal Assistant

GLP Attorneys is the largest personal injury law firm in Washington State, serving the Pacific Northwest with over 170 employees across 10 physical office locations. We offer workplace flexibility, professional growth, and a supportive environment that promotes both personal and career success.

We are known for our professionalism, ethics, and legal expertise in handling serious personal injury matters, including automobile collisions, nursing home abuse, trucking accidents, wrongful death, and more. Our attorneys and staff are passionate about providing skilled advocacy to our clients and giving back to the community through employee-led initiatives.

At GLP Attorneys, we foster a diverse, equitable, and inclusive workplace where all individuals can thrive. We value open communication, collaboration, and transparency, and we encourage every employee to contribute to our culture of integrity and excellence. Our core values—
Commitment, Creativity, Compassion, Collaboration, and Community
—guide everything we do.

Recognized multiple times with Best Places to Work and Best Of awards, GLP Attorneys is committed to creating an exceptional workplace where employees feel valued and supported.

GLP Attorneys is seeking a bilingual English/Spanish administrative/legal professional to support our Eastern Washington legal team(s). This position focuses on day-to-day office administration and handling a heavy volume of incoming calls, including calls on our Spanish-speaking line. Responsibilities include assisting clients and visitors, managing correspondence and files, and maintaining an organized and welcoming office. The ideal candidate is detail-oriented and has strong communication and customer service skills.

In this position, you will:

• Provide comprehensive administrative and operational support to our Eastern Washington legal team(s). This includes tasks such as setting up new client files, scanning and closing files, communicating with clients and colleagues, handling client correspondence, managing client account balances, and performing administrative functions like copying, scanning, and faxing various client and internal communications.
• Greet and assist clients, visitors, and vendors.
• Assist with translation when needed for new and existing clients.
• Conduct general office duties to maintain a well-stocked and organized office.
• Schedule appointments and referrals.
• Handle a heavy volume of incoming calls, including calls on our Spanish-speaking line, and manage emails.
• Execute data entry and filing assignments.
• Receive, organize, and review mail and all incoming correspondence.
• Possible travel to the Spokane office for training sessions, community involvement opportunities, and office events or parties.

Qualified candidates should have experience including:

• Must be fluent in English and Spanish
• Exceptional customer service skills, demonstrating effective communication with clients, healthcare providers, and insurance companies, coupled with a positive "can-do" attitude.
• Outstanding verbal and written communication abilities, reflecting a strong collaborative work ethic.
• Understanding of the confidential nature of the work, with the ability to maintain professionalism consistently.
• Proficiency in proofreading legal documents.
• Proficiency in the Microsoft Office suite.
• Basic knowledge of office equipment.
• Familiarity with clerical procedures and systems, including recordkeeping and filing.
• Ability to work independently, identify and resolve problems, and showcase strong organizational skills, including prioritizing tasks amid competing responsibilities.
• Competence in setting priorities and exercising independent judgment.

The hourly base pay range for this…