Front Desk Receptionist

Valley Veterinarian Clinic in Twisp, WA is hiring a Front Desk Receptionist to work in a temporary assignment for 90 days.
Work hours are 8 am to 5 pm, Monday through Thursday with Fridays off. Pay is $19/hour. This role does not include medical or dental benefits.

Who You Are

• You have at least two years of prior experience working at a front desk. You already know that you like this type of work. Prior experience in a vet clinic is not required.
• You live in the Methow Valley or Okanogan County and would have a reasonable daily commute to work in Twisp.
• You love people and animals equally. You are friendly and curious with both.
• When you interact with people and animals, you have a calming influence on them.
• It's a plus if you know veterinary terminology and the basics of animal behavior and health.
• You are a multi-tasker and can talk to people, handle calls and enter data at the same time. You work just fine with interruptions because you don't get flustered easily.
• You are an on time person.
• You're dependable and you plan your time off in advance, so that if you miss work, it's for an important reason.
• You prefer to work in a team, rather than working alone.
• You like technology and learning new tech is easy for you.
• You have professional maturity and you are a clear and thoughtful communicator.
• You have a strong sense of humor. (Working in a vet clinic is humorous!)

What You'll Do

• Welcome clients and pets. You know that going to the vet can be stressful for people and pets alike. You make both feel like they are in good hands.
• Answer and manage the phone. Be thorough, courteous and efficient on the phone.
• Schedule appointments. Make calls to confirm appointments. Manage the schedule to make sure it's full and there aren't unexpected openings.
• Update clients about pricing and scheduling processes.
• Ensure client and pet records are always up to date. Be detail oriented.
• Accept and post payments using our point of sale system.
• Keep the front desk and front office organized.