Customer Service Representative

About Bowser Bean Café

Bowser Bean Café is an Australian owned and family‑run business with over 30 years of experience in the industry. We’ve always operated with a simple promise – to serve and support the regional communities of Victoria and New South Wales. Today we’re super proud of how our team, products and services are delivering on that promise, yet we’re always looking for even better ways to surprise and delight.

Vantage Fuels Finley

14 December 2023

We are currently searching for a Customer Service Representative (CSR) to join our Finley team. The role is the face of Bowser Bean and is considered one of the most important in the business – CSR’s represent the brand to the customer and to the community.

• Serving customers with a positive can‑do attitude
• Making barista coffee
• Preparing our quality food products for sale
• Ensuring our store is clean and presentable
• Other duties as instructed by management

• Proactive
• Proven ability to multi‑task
• Take pride in their work
• Can bring a smile to our customers and fellow team members faces
• Previous experience in a customer service or hospitality role is advantageous

• Opportunities for career advancement across our 35‑site strong network
• Competitive pay rates
• Subsidy for gym, fitness or sport related membership
• Team incentives for reaching site goals
• Industry recognised safety and compliance training, and Bowser Bean’s own barista training

• Up to 38 hours per week, with a generous hourly rate of $32.76
  * weekday (casual, 20+ year old) and $42.74
  * weekend (casual, 20+ year old)
• The Award governing this role is the Vehicle Repair, Services and Retail Award

Entry level

Full‑time

Other