Outreach Worker

Overview

Join our team as an Outreach Worker at Miramar Health Center in Kennewick, WA! We are a community health center that offers a wide range of services such as medical, dental, pharmacy, orthodontia, nutrition counseling, autism screening, behavioral health, shelter assistance, energy and weatherization support, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Position

Employment type:

Full‑time (non‑exempt)

Location:

Kennewick, WA

• $19.39‑$23.76/hour DOE (higher for highly experienced candidates)
• 100% employer‑paid health insurance (medical, dental, vision, Rx, 24/7 telemedicine)
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and more

• Assesses patients’ current situations and identifies services needed to ensure their basic needs and concerns are addressed. Administers the “Social Determinants of Health” tool to facilitate disclosure of additional needs or concerns such as mental health, nutrition, physical activity and finances.
• Makes referrals to appropriate agencies and service providers based on identified needs. Provides information and assists clients for self‑referral.
• Utilizes knowledge of local community resources and services offered to provide recommendations and referrals. Uses skills and knowledge of human behavior to assess and influence client responsiveness to accessing recommended resources.
• Identifies and provides outreach to individuals and families in need of healthcare coverage or home services, focusing on special populations such as migrants and the homeless.
• Provides application assistance for clients applying for healthcare coverage.
• Collaborates with all staff to provide comprehensive, individualized services that best serve each client.
• Provides education to individuals and families regarding effective use of the local healthcare system, including agencies and services available.
• Participates in community outreach functions as requested.
• Completes necessary documentation, including the Monthly Tracker.

• High School Diploma or GED.
• One year of experience as a Lay Leader, Promotor, Community Health Worker, or similar role (a degree or Community Health Worker certification may substitute for experience).
• Valid Driver’s License and proof of automobile liability insurance coverage.
• Bilingual in English/Spanish required; must demonstrate level 10 proficiency on the language scale for differential pay.
• Effective verbal, written, and listening communication skills.
• Strong organizational skills.
• Ability to analyze and address patient concerns and identify priorities for care.
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Knowledge of local social and health agencies and services offered.
• Knowledge of medical terminology.
• Knowledge or membership of the community being served.
• Basic knowledge of health promotion, disease prevention, and preventive care principles.
• Basic proficiency with common computer programs such as Word and Excel.

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well‑being.”

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.