Cloud Onboarding Manager

$45.89 - $49.45/hourly Posted 2 days ago Less than 10 applies 2 min average apply

Experis

Redmond, WA 98052

Our client, a high-growth, AI-powered global sales organization is seeking a Cloud Onboarding Manager 2 to join their team. As a Cloud Onboarding Manager 2, you will be part of the Copilot Usage Program supporting a customer-facing initiative focused on accelerating AI adoption and measurable business outcomes. The ideal candidate will have strong customer-facing communication, disciplined execution for adoption outcomes, and deep technical expertise in Microsoft 365 Copilot and governed AI solutions, which will align successfully in the organization.

• Drive Copilot Consumption Outcomes (PRU) by owning customer healthy adoption of Microsoft 365 Copilot, Cowork, and Agents through disciplined execution and customer success planning.
• Serve as a technical advisor for Microsoft 365 Copilot, Copilot Studio, Cowork, and Agents—helping customers and partners design, deploy, and operationalize AI solutions aligned to business outcomes and usage goals.
• Lead technical unblocking engagements across identity, security, compliance, governance, data access, licensing, and platform readiness to accelerate time-to-value and increase consumption.
• Enable secure and governed AI adoption by advising on AI readiness, including data security, oversharing controls, compliance, governance, and responsible AI practices.
• Orchestrate partner-led execution and leverage Cloud Accelerate Factory (CAF) for Agents and other Microsoft delivery resources; manage MSX milestone progression for committed Usage Intent and Usage Consumption across assigned accounts.

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7-9 years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
• 3-4+ years of experience in an enterprise customer-facing role with strong internal and external stakeholder management and communication skills.
• 3-4+ years of experience delivering customer technical projects.
• 3-4+ years of experience with Microsoft 365 and Cloud platforms, including hands-on experience deploying and driving adoption of Microsoft 365 Copilot (Copilot Control System, adoption and change management, Copilot Analytics).
• Technical certification at minimum 2 of the following: MS-102 (Microsoft 365 Administrator
  - Expert), SC-401 (Information Security Administrator (Microsoft Purview) Associate) as prerequisite for MS-102, AB-900 (Microsoft 365 Copilot and Agent Administration Fundamentals
  - Fundamentals), AB-100 (Agentic AI Business Solutions Architect
  - Expert), AB-730 (AI Business Professional
  - Associate).

• Work on a customer-facing role that helps organizations move from basic Copilot usage to advanced, high-impact behaviors that unlock measurable value.
• Be the focal point connecting Microsoft delivery resources, partners, and customer stakeholders to accelerate adoption and expansion.
• Use a disciplined approach to adoption outcomes (PRU) and milestone management across top accounts.
• Contribute to secure, governed AI adoption by applying Microsoft security and compliance capabilities in real customer scenarios.
• Join a fast-paced, digital-first environment focused on continuous learning, collaboration, and customer success.

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Depend…